Developing a dynamic organisation with an in-built capability to continuously improve:

  • Determining how and when change is needed
  • Continuous monitoring of key performance indicators to identify performance issues
  • Driving the organisation forward towards defined business goals.

Metrics

  • Choice of key performance indicators, matched to business goals.
  • Visibility and ready availability of corresponding metrics.
  • Testing suitability of metrics and links to decision making over time.

Monitoring

  • Cascading metrics to appropriate teams.
  • Automatic periodic reporting against KPIs.
  • Ongoing review of metrics themselves and corresponding decision thresholds.
  • Periodic review of environmental and competitive analysis and relationship to strategy.

Making the change

  • New requirements in areas of people, process, technology and operations captured and acted upon.
  • Performance failures highlighted to management, with justification and recommendation for action or further investigation.

Don't just take our word for it

We have driven countless successful sales and marketing projects across multiple high tech. Industries and even some that aren’t. From planning through to ongoing trials, proof points and improvement cycles. You can be sure we have done this before.

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